Effective Date: May 02, 2024

Thank you for visiting Prowa Medical Instruments USA LLC (referred to as “we”, “our”, “us”, “Prowa USA”, or “Prowa USA LLC”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website at www.prowainstruments.us (the “Site”), including any other media form, media channel, mobile website, or mobile application related or connected thereto. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

1.1. Personal Information

• Types of Personal Information Collected: We collect personal information that you provide to us voluntarily when you inquire about our products or services, register for an account, place an order, or otherwise interact with us. This information may include your name, email address, phone number, shipping address, billing information, and any other information necessary to fulfill your requests.
• Payment Information: We may collect payment information when you make a purchase through our Site. This information is securely processed and not stored on our servers.
• Communications: When you communicate with us via email or through our Site, we may collect and store any information that is exchanged.

1.2. Non-Personal Information

• Usage Data: We may automatically collect certain information about your device and usage patterns when you visit our Site, such as your IP address, browser type, pages visited, and referring website.
• Cookies and Tracking Technologies: Our Site may use cookies and other tracking technologies to enhance your experience. You can adjust your browser settings to refuse all or some browser cookies, or to alert you when cookies are being sent.

2. Use of Information

We may use the information we collect for various purposes, including:

• To provide, operate, and maintain our Site and services;
• To process and fulfill orders, including communicating with you about your order status;
• To improve our products, services, and customer experience;
• To personalize your experience and deliver content and product offerings relevant to your interests;
• To respond to your inquiries, questions, and comments;
• To send you promotional communications, where you have opted in to receive such information.

3. Disclosure of Information

We may disclose your information to third parties:

• To our subsidiaries and affiliates;
• To contractors, service providers, and other third parties we use to support our business;
• To comply with legal obligations, protect our rights, and enforce our policies.

4. Security of Information

We use reasonable security measures to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Limitation of Liability

• Content Accuracy: While we strive to ensure the accuracy of information on our Site, we do not guarantee that all information is error-free. Errors may occur, and we reserve the right to correct any errors or inaccuracies.
• Third-Party Content: All logos, trademarks, or images used on our Site are for reference purposes only and remain the property of their respective owners.
• No Liability: We are not responsible for any similar images or content that may appear elsewhere on the internet. We do not endorse, nor are we responsible for, the content of external websites linked from our Site.
• No Legal Action: No legal action can be taken against Prowa Medical Instruments USA LLC for any content or information provided on our Site. Use of our Site is at your own risk.
• Email and WhatsApp Marketing: We engage in email and WhatsApp marketing with spam protection measures to ensure compliance with applicable laws and regulations.

6. Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices and legal requirements. We will notify you of any changes by posting the updated policy on our Site.

7. Contact Us

If you have any questions about this privacy policy, please contact us at:

Prowa Medical Instruments USA LLC
Website: www.prowainstruments.us
Email: info@prowainstruments.us
Registered Address: 8869 20th Avenue, Brooklyn, New York 11214
Business Bank Account: JP Morgan Chase Bank
Phone: +1 (929) 702-4038